Politica de expediere

Shipping & Delivery Policy

Thank you for choosing VANTA. By placing an order on our website, you acknowledge and agree to the terms and conditions outlined below. Please review these carefully before finalizing your purchase.

1. Processing & Fulfillment

  • Origin: All orders are fulfilled and dispatched from our facility in Romania.

  • Processing Time: We maintain a 1-business-day processing time. Orders are typically prepared and handed to the carrier within 24 hours of payment confirmation.

  • Holidays: Our fulfillment center is closed on Romanian national holidays. Orders placed during these times will be processed on the following business day.

2. Shipping Methods & Speed

We partner exclusively with DHL Express to ensure the fastest and most secure transit for your products.

  • Tracking: A tracking number will be sent to your registered email address as soon as the label is generated.

  • Address Changes: To ensure security and prevent fraud, shipping addresses cannot be changed once an order has been placed. Please verify your details at checkout.

3. International Shipping & Customs (DDP)

We ship worldwide. To provide a seamless experience, we operate on a Delivery Duty Paid (DDP) basis.

  • This means that [Brand Name] handles the import duties and taxes on your behalf.

  • You should not receive additional invoices from customs or the carrier upon delivery.

4. Delays & Global Factors

While DHL Express is highly reliable, please note that delivery timelines are estimates. Vanta is not responsible for delays caused by:

  • Extreme weather conditions.

  • Political instability or civil unrest.

  • Global economic disruptions or customs backlogs.

  • Carrier-specific strikes or technical issues.

Agreement: By completing your purchase, you signify your acceptance of this Shipping Policy terms.